The system reduced the amount of busy work our admins have to do by an order of magnitude. Instead of spending hours every day manually entering data in spreadsheets and moving files around, we re spending those hours on much more valuable activities. We’re getting more work done, with less staff. The cost is very small compared to having to hire more staff AND if we do need to hire or replace staff in the future training them will be much easier than if we were still using spreadsheets.